By providing any personal information to us via the Website, you acknowledge that you have read and understand this Policy and agree to be bound by it. If you do not agree to this Policy, then you must not access the Website.
We may update this Policy from time to time without notification to you, to comply with changing laws or for other reasons. We encourage you to review this Policy frequently to remain informed of how we are using and protecting your information.
We take protection of your privacy seriously. If you have any questions or concerns about this Policy, please contact us at the contact details provided at the bottom of this Policy.
We collect personal information that you provide to us on the Website such as name, address, contact information (phone number and email address), and payment information. We also collect password and login information. Generally we collect this information when you register to order our products, register to receive marketing or product communications from us, or otherwise when you contact us.
All personal information that you provide to us must be true, complete and accurate at the time it is provided.
Some technical data is collected automatically when you visit our Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. We also collect technical data through cookies and similar technologies.
We may process, use and/or share your data where reasonably necessary for:
We may also need to share your personal information with third parties in the following situations:
We may transfer, store, and process your information in countries other than Canada or your jurisdiction of residence. The Website is hosted on servers that may be located outside of Canada, including in the United States. If you are accessing our Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in facilities and by third parties with whom we may share your personal information, in Canada and other countries. Except in limited circumstances for select products, the Website only makes products available for sale to Canadian residents.
If you are a resident in the European Union, other countries may not have data protection or other laws as comprehensive as those in your country. We will, however, attempt to take all reasonably necessary measures to protect your personal information in accordance with this Policy.
We will keep your personal information in our records for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by applicable law. Generally, this will be a retention period not exceeding 6 years.
When we have no ongoing legitimate business need to process or store your personal information, we will either delete or anonymize it.
Your personal information collected by the Website can be reviewed or changed at any time, upon written or e-mailed request to NextGen. You can also terminate any account you have on the Website at any time. Upon receiving your request, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, enforce our Website Conditions of Use and/or comply with legal requirements.
If you are a resident in the State of California, United States of America, you have specific rights regarding access to your personal information. If you would like to make such a request, please submit your request in writing or via email to NextGen using the contact information provided below.
If you are a resident in the European Union and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided below. You will then be removed from the marketing email list. However, we will still need to send you service-related emails that are necessary for the administration of your orders and for use of your account.
You can contact this Website’s owner and operator regarding this Policy at:
NextGen Digital Platforms Inc.
Attn: Corporate Secretary
70 Trius Drive, 2nd Floor
Fredericton, New Brunswick E3B 5E3
Telephone: +1 (647) 368-7789
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To make any of these requests, please contact us via email. We will attempt to respond to your request within 10 business days.