Faqs
Who is PCSections.com?
Welcome to PCSections.com, your Canadian destination for cutting-edge computing firepower!
As an online-only platform owned and operated by NextGen Digital Platforms Inc., a Fredericton-based Canadian technology company, we offer a carefully curated selection of premium electronics and accessories catering to PC gamers and other high-end users.
Our products are in high demand among discerning customers in Canada, so we take pride in our pre-sale and post-sale customer support to help you stay ahead of the curve in the ever-evolving world of hardware.
HOW LONG DOES IT TAKE TO SHIP?
Except in limited circumstances for select products, PCSections.com only makes products available for sale to Canadian residents.
Shipping times will vary depending on the destination and the size and weight of the product. We typically process and dispatch orders within 5 business days, with some exceptions. Once your order has shipped, you will receive a tracking number that you can use to track the status of your delivery. Additional customs duties may apply when shipping internationally, which are the customer’s responsibility to pay. Please refer to our Shipping Policies & Manufacturer Warranties for additional details. If you have any questions or concerns about a particular shipment, please contact our customer support team.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept several payment methods to make shopping on PCSections.com as convenient as possible. We accept wire transfer and Interac e-transfers. Our primary currency is Canadian Dollars (CAD), although you may be able to pay using other currencies. If you have any questions about payment, please contact our customer support team for assistance.
DO I HAVE TO PAY FOR MY ORDER IN ADVANCE?
Due to the high demand for our products, we require that orders be paid in full before shipment. If paying by wire transfer or Interac e-transfer, we require proof of payment to be provided within 48 hours of placing the order.
Please note that we are not able to reserve any products for our customers until full payment for the order has been received.
Do you have any physical stores or offer local pickups?
No, we are an online store only and do not have any physical storefronts. As such, we do not offer local pickups. However, we offer fast and reliable shipping options to deliver our products to our customers as quickly as possible. Please refer to our Shipping Policies & Manufacturer Warranties for additional details.
Except in limited circumstances for select products, PCSections.com only makes products available for sale to Canadian residents.
HOW DOES PRE-ORDERING WORK?
Pre-ordering is a great way to reserve a product that is not yet available for sale. When you pre-order a product on PCSections.com, you will be charged in full at the time of the order. Once the product is released, we will ship it to you as soon as possible. Please note that the release date of the product is subject to change depending on its manufacturer and/or supplier, and we will do our best to keep you informed of any changes. If you have any questions about pre-ordering, please contact our customer support team for assistance.
Do you offer discounts for bulk orders?
Yes, despite our highly competitive prices we do offer additional discounts for bulk orders on certain products in limited circumstances. If you are interested in placing a bulk order, please contact our customer support team to discuss your needs and to receive a quote. Our team will work with you to determine the best pricing and shipping options for your order. Please note that the availability of bulk discounts will vary depending on the product and the quantity you wish to purchase. If you have any questions about bulk orders, please contact our customer support team for assistance.
WHAT IS YOUR RETURN POLICY?
ALL SALES ON PCSECTIONS.COM ARE FINAL AND NON-REFUNDABLE.
This allows us to offer our customers the most competitive pricing available.
Returns may be allowed where a product is defective or missing, or in other limited circumstances. Please refer to our Shipping Policies & Manufacturer Warranties for additional details.
WHAT IS YOUR WARRANTY POLICY?
The manufacturers of most of the new products sold on PCSections.com offer manufacturer warranties. Warranty terms and lengths vary depending on the product and the manufacturer. Please refer to our Shipping Policies & Manufacturer Warranties for additional details. If you have any questions about a particular manufacturer’s warranty, please contact our customer support team.
If you experience any issues with your product during the warranty period, please contact our customer support team for assistance. We will work with you to determine the best course of action, which may include repairing or replacing the product.
Please note that warranty coverage typically will not apply to issues resulting from normal wear and tear, misuse, or accidental damage.